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FIELD NOTE | 

May 15, 2025

I Could Design It Differently

I thought being good with people required becoming less like myself. Management taught me to pay attention to the conditions around us instead.

I didn't think I had people skills.

I definitely didn't think I would be a particularly good manager.

Some of the evidence seemed compelling. I'm extremely direct. I don't naturally soften things simply because they're uncomfortable. I ask a lot of questions. I cross boundaries other people consider fairly settled. I need things stated explicitly that other people seem to infer. I notice inconsistencies and have an annoying tendency to keep pulling on them.

I spent a lot of my life learning how to compensate for some of those things.

Then someone put me in charge of people.

And something unexpected happened.

I was good at it.

The feedback was startling partly because it inverted things I had understood as liabilities.

People told me my directness made them feel safe.

They always knew where they stood with me. If something wasn't working, I would tell them. If I disagreed, I would tell them. If they were doing good work, they knew that too. There wasn't a second conversation happening somewhere else that they were expected to decode.

I had thought directness created discomfort.

For some people, I'm sure it does.

But I hadn't understood how much anxiety ambiguity creates.

Especially in startups.

I couldn't remove the uncertainty

The company is changing. Priorities are changing. The product is changing. Your job may be changing. Everyone is moving quickly with incomplete information, and half the decisions that matter were made in a Slack thread you weren't in.

I couldn't remove that uncertainty.

But I could refuse to add interpersonal uncertainty to it.

You didn't also have to wonder what I thought of you.

That changed how I understand psychological safety. I had implicitly associated safety with softness: careful language, reassurance, reducing discomfort, making sure everyone felt okay.

I don't anymore.

Sometimes safety is information.

Here's what I know. Here's what I don't know. Here's what I think. Here's what I need from you. Here's what isn't working. Here's what changed. Here's why. Here's where you stand.

Clarity doesn't make an uncertain environment certain.

It gives people something solid enough to stand on while everything else moves.

And strangely, that seemed to make people more willing to experiment. They could take risks because they weren't simultaneously spending energy trying to read me.

My neurodivergence matters here, but not in the tidy "autism is a superpower" way.

For years, I had been learning how to translate myself into communication other people were less likely to misinterpret. I had learned to look around corners for offenses I hadn't intended. I had learned that questions could be interpreted as challenges, directness as aggression, lack of performative warmth as lack of care.

Then I became responsible for a small environment of my own.

I could design it differently

That didn't mean everyone suddenly communicated like me. Good leadership isn't making everybody adapt to the leader's neurotype either.

It meant we could make more things explicit.

We could talk about how we worked. We could clarify decision rights. We could tell each other what we needed. We could build processes around actual humans rather than an imaginary standard worker who never gets overwhelmed, misunderstands anything, has a sick child, needs context, or thinks differently from the person who designed the process. I could ask what they needed rather than assuming everybody needed what I needed. I could make a process easier without making the problem less ambitious.

I also had to learn the limits of my strengths.

Directness without care can be cruelty.

Pattern recognition can become overconfidence.

Crossing boundaries can become interference.

Holding the whole can become controlling it.

The lesson wasn't that everything people had criticized about me was secretly wonderful.

It was that traits don't have a fixed interpersonal meaning. Their effect depends on how they are used, what surrounds them, and whether the person holding authority takes responsibility for their impact.

I didn't become a good leader by learning to hide the parts of myself I thought made me bad with people.

I had to learn how to use them responsibly.

That is a very different thing.

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